Discover your dream job

As a colleague in the Supportis team

You’ll get a competitive package, a rewarding career plus the chance to work in a fun, creative and innovative environment. Our offices are based in South Manchester (SK8 3GQ) but we also recruit across the rest of the UK for certain roles.

The roles we have available are listed below. If you would like to find out more please email [email protected] indicating which job you are interested in attaching a cover letter and CV…

Business Development Consultant

Reporting to: Head of Business

Location: Lakeside

Key Accountabilities:

• Responsible for generating quality appointments through outbound calling to prospective clients
• Working towards daily and weekly targets to contribute towards growth
• Making high volume business to business calls
• Qualifying appointments and booking meetings for the business development manager
• identify key markets and build relationships with prospective clients
• Sourcing leads from various methods
• Explaining and promoting the product to prospective clients
• Assisting the business development manager with the sales process to achieve their sales targets
• Maintain and updating the sales database
• Ensure compliance with all company reporting, administration and sales processes and procedures
• Maintain forward visibility of pipeline activity to ensure achievement of monthly and annual financial objectives.

Key Attributes, Experience & Skills

• Highly motivated self-starter with proven track record in B2B telesales , having previously and consistently achieved agreed sales targets in an SME environment
• Will be motivated in joining the SME at commencement of its accelerated growth strategy and over its 5 year sales and marketing plan
• Ability to demonstrate outstanding sales performance as an individual, ideally in a related field or business sector.
• Excellent objection handling, influencing skills and rapport building.
• Ability in recognising business opportunities.
• Excellent interpersonal and influencing skills with the ability to build relationships internally and externally
• Familiarity and skill with the key marketing tools including written communication, website development, market research, digital marketing and visual communication software products
• Expert in internet and social media networking strategies, with a demonstrable track record
• Good IT skills particularly in use of Microsoft Word, Excel, and CRM systems
• Excellent time management skills

Employment Law/HR Consultant

Reporting to: Head of HR/Service Delivery Manager

Location: Lakeside, Cheadle, SK8 3GQ

Supportis specialises in supporting businesses with employment law and HR  support services as well as other professional services. Our common sense and friendly approach to advising means that Supportis will deliver a dedicated service bespoke to an organisation’s needs keeping their best interests at heart.

Job Purpose:

Responsible for providing Employment Law, HR advice and solutions to various clients as and when required. While also assisting in the development of relationships, HR products, services and documents.

Key Accountabilities:

·       Provide a telephone and email advisory service to clients on employment and HR issues, ensuring they are fully aware of their rights and the correct procedures and processes to follow.

·       Continually update knowledge of employment law and HR issues to ensure that our products, services and advice are updated and reflect current legislation.

·       Advising client on a variety of issues from disciplinaries, redundancies, TUPE and mostly non contentious matters.

·       Preparing formal policies and procedures, employee handbooks, statements of terms and conditions for clients.

·       Creating letters and other documents for clients as and when required.

·       Providing commercial advice to various industry sector clients.

·       Create and maintain strong relationships with clients by delivering employment and HR advice specific to their needs.

·       Undertake client audits to determine their HR requirements and services as and when required.

·       Prepare and deliver presentations to clients where appropriate.

·       Preparation of the products and HR service documentation such as employee handbooks, contracts and letters.

·       Support and update the sales team and alert them of any emerging issues.

·       Undertake projects and any other ad hoc duties as and when required.

Measures: Delivering accurate and timely advice to clients while adhering to employment legislation.

Job Specification

Essential

• GCSE’s and O/A level (or Equivalent) C+ in English and Maths.
• Proficient in Microsoft Office
• Human resources or similar legal industry related HR experience.
• Experience in providing HR Consultancy or have worked in a shared service centre.
• Experienced in all areas of HR and employment law, including terms and conditions, disciplinary and grievance, sickness and absence, performance and misconduct, TUPE, redundancy, discrimination, dismissal, employee relations.
• Previous experience advising businesses across a variety of industries.
• Is experienced in representing clients in a HR advisor capacity.
• Excellent customer service skills.
• Experienced in problem solving and bringing staff issues to a successful conclusion.
• Proven ability to provide excellent Client care.
• Understands data protection & Confidentiality at the highest level
•  Is able to work autonomously
• Excellent communication and listening skills
• Has the ability to develop relationships
• Complaint resolution
• Is patient and empathetic
• Self-motivated
• Proactive in their approach
• Resilient, approachable and professional
• Will gain respect and trust from both internal and external customers.

Desirable

• CIPD Qualification
• Employment Law Qualification

Competencies

Drive for Results

Achievement is about having the sustained energy & determination in the face of obstacles to set, meet & often exceed challenging targets, in compliance with quality, time & standards, & delivering the required business results  the service they receive

Customer Service

Customer Service is the willingness & ability to give priority to customers, delivering high quality services which meet their needs whilst managing expectations & delivering your promises.

Communication

Communication is about demonstrating effective verbal, written, listening, & presentation Communication skills. Communication at its

most basic level is about the exchange of information & ideas between

individuals resulting in a shared mutual understanding

Influencing & Negotiating

Ability to effectively influence & negotiate with all parties. Behaves in an open, straight-forward style that that sets a positive example. Is aware of impact on others, is a clear communicator, speaks & writes unambiguously, & is an effective listener.

Building & Managing Relationships

The ability to establish effective working relationships both Internally & with business partners. Constructing solutions to build on ideas & friendships. Continually uses the combined &    co-operative efforts of others to add value to results.

Judgement & decision

Judgement & decision making is the ability to make sound judgement based upon available information by reasoning & justifying decisions to others.

Plan and Organise

Ability to effectively plan & organise workload in order to meet business timescales.

Professional confidence

Professional confidence is a justified belief in one’s ability to do the job, providing an opinion or advice when necessary & being prepared to take a decisive course of action.