Jet2 Flight Attendant Loses Discrimination Claim
A former Jet2 flight attendant has lost her legal case against the airline after claiming she was discriminated against and constructively dismissed over her hairstyle. Marion McKay resigned from her position in August 2023 after being told that her undercut hairstyle didn’t meet the company’s uniform standards.
McKay brought an employment tribunal claim for emotional distress and loss of earnings, seeking £22,000 in compensation. However, the tribunal ruled in favor of Jet2, finding that the airline’s treatment of her was not discriminatory.
The judge, Michelle Sutherland, stated that the request for McKay to change her hairstyle was not discriminatory and that a man with the same hairstyle would have been treated similarly. As a result, the tribunal concluded that Jet2 did not discriminate against McKay or constructively dismiss her.
Lessons for employers
This case highlights the importance of clear and consistent enforcement of workplace policies. Jet2’s uniform policy, while requiring a specific hairstyle, appears to have been applied fairly and consistently. Employers should ensure that their policies are well-defined, communicated effectively to employees, and applied without bias.
Additionally, employers should be mindful of the potential for workplace stress and take steps to address it. While McKay’s claim was ultimately unsuccessful, the case demonstrates the need for employers to create a supportive and inclusive work environment. By fostering a positive workplace culture, employers can help to prevent employee stress and maintain a high level of employee morale.
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